Over 45 years of Experience in Critical Interaction Recording, Incident Reconstruction & Workforce Optimization Solutions
Since 1976, Business Electronics (BEI) has been a full-service customer driven result-oriented company, providing cutting-edge digital video and audio recording systems. BEI provides law enforcement, public safety organizations, child advocacy and contact centers with reliable Communications Recording, Video Recording, Interview Room Recording, Forensic Recording and Workforce Optimization solutions.
Trust us to safely and securely capture your organizations every interaction with our best-in-class solutions and professional staff. We specialize in:
- Communications Recording
- Video Recording & Body Camera Integration
- Interview Room & Mobile Interview Recording
- Forensic Interviewing Solutions
- Workforce Optimization Solutions
- Cloud Solutions
Public Safety
- Specializes in Law Enforcement & Security
- Interview Room Recording
- Dispatcher Assessment
- Incident Reconstruction Tools
- Synchronized Playback
- Secured Evidence Vault & Cloud-based Solutions
Call Center
- Workforce Optimization
- Forecasting & Scheduling
- Call Performance Analysis
- Agent Quality Assessment
- Customer Experience Management
- eLearning and Training
Child Advocacy
- Forensic Interviews
- Interviewing Room Recordings
- Mobile Evidence Collection & Interviews
- Better Collaboration Across Multi-Disciplinary Teams
- Assists with HIPAA Compliance
- Secured Storage & Cloud-based Solutions
Our Services
- Managed Service Plans
- Watchdog Maintenance Plans
- Field Service
- System Health Check
- 24/7 Support & Help Desk Support
- Remote Support
- Customer Portal
Proven Results
Why Choose Us
Strategy
BEI has developed strategies for the public safety and private sectors across the northeast.
Industry Experts
Over the past 45 years, BEI has provided unmatched experience with audio / video recording and call center solutions.
Search & Replay
Effortlessly find what you need when you need it using our search and replay solutions with industry leading technology.
24x7 Support
Our Customer Support Center is available 24 hours a day 7 days a week, 365 days a year with Help Desk Live Support M-F 8:00 AM to 5:00 PM.
Robust Solutions
Our specialists will review your goals and advise you on the best combination of solutions and systems.
Cloud Solutions
Record, store and distribute your data in a secure and efficient cloud-based solution for ease of collaboration.