Welcome Dictronics Recorder Customer!

BEI has acquired the Dictronics “Recorder” customer base as of
September 1, 2016

What does this mean for you?

Our goal is to make this a seamless transition while giving you access to more resources and services! BEI will honor your existing Dictronics Maintenance Contracts or Warranties and our certified technicians can install and service your NICE & Red Box equipment.

How do I contact service and support?

Contacting BEI is easy, just call, click or e-mail:

  • Call 1-844-647-7893 or 203.741.9302
  • E-mail to helpdesk@beiinc.com

What will be different?

With this acquisition we can help your company or organization realize the maximum benefit from your recording system investment. With sophisticated remote monitoring and diagnostics, we can continue to maintain and bring your recording technology to the next level.

You gain the advantage of a award winning sales & support organization now with your familiar local service staff who have joined our team and will continue to service your account!

Today, when departments and/or companies rely on their recording systems more than ever before, BEI has the deep resources and broad experience to help deliver maximum uptime. We look forward to working with you as your trusted recording technology advisor!