Customer Support Center​

To submit a request to the BEI’s Customer Support Center just send us an email at and we will get back to you as soon as possible to help you with all of your customer service needs. Our Customer Support Center is staffed Monday – Friday from 8:00 AM to 5:00 PM (EST). We can be reached at: 203-741-9302 or 1-844-647-7893.

Help Desk Support

Our factory trained Technical Support Engineers are available to assist you!

Our Help Desk is available 24 hours a day 7 days a week, and is staffed M-F 8:00 AM to 5:00 PM.

After hours support is also available!

Support Resource Links:

“My BEI”
Customer Service Portal

Account Login