Recent years have seen tremendous growth in technology. Every industry is making the switch from analog to digital. Gone are the days when hard drives, on premises evidence vaults, and USBs were once the primary storage methods for most data.
Recordings are now kept securely and conveniently in the cloud, thanks to our solutions. Business Electronics (BEI) launched its cloud storage service with all of the benefits listed below.
Secure and Supported in the Cloud
Business Electronics (BEI) cloud solutions provide a secure and supported environment to store your recordings plus more. Contact us today for the best cloud solution.
Recording software that records audio and video conversions is constantly improving their storage capabilities. More organizations save their data online using cloud solutions rather than on hardware storage devices.
These storage solutions are crucial if you wish to record a discussion for later use or need a history of interactions for quality assurance. Most call recording programs can automatically identify incoming calls, start recording as soon as one begins, and store the recordings on cloud storage.
Benefits of Cloud-Based Recording, Distribution & Storage
Cloud-based solutions have become a mature product, which is why the industry has expanded rapidly. The cloud solution offers a variety of benefits:
Safe and secure
It is more secure to save your data in a cloud-based solution than on a hard drive. Cloud storage is an online portal secured by strong passwords, two-factor authentication, and other secure ways.
Providing a level of disaster recovery, reducing risk of damage to your files in case of fire or a natural calamity that might strike the building hosting the data. Cloud solutions are also not susceptible to the failed hard-drive issue that may see you lose data because of a corrupted hard drive.
Minimizes Risk to Data Integrity
A cloud service minimizes logistics and security issues when storing and sharing data from one location to another. With proper permissions, team members simply share recordings online with others without worrying about privacy concerns.
Fast to Share
Agencies, investigators, managers, and prosecutors can communicate recordings online without copying or downloading the files while maintaining control over the process using a cloud solution.
A key benefit of cloud storage for organizations is reducing inquiry time. The manual approach wastes a lot of time noting and distributing evidence files, which you can accomplish quickly using the cloud solution.
Uses of a Cloud-Based Recording, Distribution & Storage
Law Enforcement / Public safety
Contact Centers / Call Centers
Contact centers need to use various recording digital storage options to record each customer interaction for future reference as well as for training purposes. Cloud solutions help them to store vast amounts of call data and be able to retrieve it within a matter of seconds.
Why Choose Us for Cloud-Based Recording,
Distribution & Storage
Multidisciplinary Team Sharing
Thanks to cloud storage, you can access the recording data wherever you are and are able to distribute it with other members of the team making it easier to coordinate on cases.