Customer Support Center
To submit a request to the BEI’s Customer Support Center just send us an email at helpdesk@beiinc.com and we will get back to you as soon as possible to help you with all of your customer service needs. Our Customer Support Center is staffed Monday – Friday from 8:00 AM to 5:00 PM (EST). We can be reached at: 203-741-9302 or 1-844-647-7893.
Help Desk Support
Our factory trained Technical Support Engineers are available to assist you!
Our Help Desk is available 24 hours a day 7 days a week, and is staffed M-F 8:00 AM to 5:00 PM.
After hours support is also available!
Support Resource Links:
- Request a Maintenance Program Remote Session
- Request a System Health Check!
- Request Dictronics Recorder Support
- Request Collins Business Systems Recorder Support
- Request Continuum Systems Support
- Request Office Data Systems Support
“My BEI”
Customer Service Portal
- BEI Helpdesk #: (203) 741-9302
- Service Fax #: (203) 741-9292
- Email: helpdesk@beiinc.com
