NICE Inform AI
Capturing Communications for NICE Inform AI
AI Voice-to-Text for Public Safety
Boost response quality, improve retention, and reduce your team’s workload with NICE Inform AI, the voice-to-text transcription solution built for emergency communications.
Overview
Overview
As emergency communications evolve, centers are under increasing pressure to do more with fewer resources, tighter timelines, and limited staff. NICE Inform AI, available through BEI, is a next-generation AI transcription platform designed to meet these challenges directly.
NICE Inform AI transcribes 100% of emergency calls and radio communications with accuracy and speed. It also applies powerful analytics and keyword-based search tools to surface high-risk calls, track trends, and support quality assurance efforts. Supervisors can focus less on manual audio review and more on training, coaching, and improving team performance.
Backed by BEI’s proven integration expertise and NICE’s Evidencentral platform, NICE Inform AI gives your PSAP or command center the tools to respond with clarity, insight, and confidence.
Features
Features
- 100% AI-Powered Transcription
- Advanced Keyword Search
- Incident Reconstruction Tools
- Call Categorization and Tagging
- CAD Accuracy Support
- Foundation for AI-Assisted QA
Benefits
Benefits
- Reduce Manual Review Time
Eliminate time-consuming audio playback and accelerate your QA and incident review processes.
- Improve Team Performance
Spot coaching opportunities faster and give staff timely feedback based on real calls.
- Deliver Faster, More Informed Response
Real-time transcription and insights help your team make better decisions in the moment.
- Support Retention and Morale
Give telecommunicators tools that ease their workload and reduce operational stress.
- Centralize and Strengthen Evidence
Combine voice, CAD, and screen recordings into a single, reliable source of truth.
Schedule your Free
Consultation today!
To contact our Sales Team,
click here
Or Call us at
1-800-444-7372
Resources
Resources
BEI NICE INFORM AI Brochure
BEI EvidenceCentral NICE INFORM Brochure
BEI / NICE Partnership
NICE / Harris Certified Radio Integration Fact Sheet
BEI NICE Evidencentral Inform Evaluator
NICE / Motorola MCC 7500 Certified IP Logger
BEI NICE Evidencentral Inform CAD Integration
BEI NICE Evidencentral Incident Intelligence Dashboards
