Eventide® Critical Insights AI™

As public safety communications centers face increasing strain, agencies need smarter tools to reduce manual workload, identify trends, and support their most valuable resource, their people. Eventide Critical Insights AI™, developed by Eventide, is designed to meet this need with an intuitive, AI-driven solution.

The platform analyzes audio, screen, and CAD data to uncover actionable insights, automatically categorize calls, and help supervisors address performance issues before they escalate. It also supports wellness monitoring by detecting fatigue, stress indicators, and burnout patterns, enabling a more proactive approach to team care.

Built into Eventide’s trusted logging systems, Eventide Critical Insights AI™ integrates seamlessly into your existing workflow, giving you faster access to what matters most, and freeing up time for high-impact tasks like coaching, support, and critical decision-making.