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Verint® Insight Center

Verint® Insight Center controls the handling of evidence collected from multiple channels and securely displays the captured data simultaneously; providing a unified view on a single screen.



With Verint’s evidence management solutions, departments can quickly resolve evidence inquiries by accessing, replaying and even downloading incident reconstructions to quickly confirm details and review difficult-to-understand elements. Verint Insight Center enables departments to upgrade to the Next-Generation 9-1-1 (NG9-1-1) standards.


Verint® Insight Center is a state-of-the-art, browser-based incident reconstruction application designed to help emergency response and public safety organizations meet mission-critical needs, including those arising from 9-1-1 calls.

As a component of Verint Recording for Public Safety, Verint Insight Center can search multiple channels and display data captured from a variety of media simultaneously. It can enable you to rebuild an incident by reconstructing the chain of events.

  • Browser-Based Interface
  • Color-Coded Organization
  • Multimedia Support
  • Unified View
  • Flexible Deployment Options
  • Evidence Management


  • Maximize digital-first engagement
  • Enable online answers to your citizens
  • Enable online requests
  • Track progress online
  • Automate customer processes
  • Improve service delivery
  • Identify service performance issues


BEI Verint Partnership 2023

BEI Boundless Mission Critical Insights eBook

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BEI Recording Public Safety Insight Center Datasheet
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BEI Real-Time Speech Analytics Datasheet

Who Would Benefit from Verint® Insight Center